E-Commerce

Dark Patterns: How to Spot Manipulative Tricks on Black Friday

20/7/2021
3 Minutes

Dark Patterns: How to Spot Manipulative Tricks on Black Friday

As the frenzy of Black Friday sales continues to grow, savvy shoppers are constantly looking for the best deals. However, behind the excitement of massive discounts, many retailers use manipulative tactics known as "dark patterns" to influence consumer behaviour. These deceptive strategies can easily lead to overspending or regretful purchases. In this blog post, we’ll explore how you can spot these tricks, while also highlighting how repricing software can help you navigate through the noise and secure the best deals.

What are Dark Patterns?

Dark patterns refer to user interface design tricks used by websites and apps to manipulate customers into making decisions they wouldn’t otherwise make. While some dark patterns are more obvious, such as hidden fees or aggressive upselling, others are subtler and can easily go unnoticed—especially during the high-pressure environment of Black Friday.

Common Dark Patterns to Watch Out for on Black Friday

  1. Bait-and-Switch PricingOne of the most common dark patterns involves advertising a product at a highly discounted price, only to reveal hidden costs or change the price once you've added it to your cart. This is often used to entice shoppers to click on a deal, only to discover later that the price is significantly higher than expected.
  2. How to avoid this: Check the total cost of the item, including taxes and shipping fees, before you check out. Repricing software can help by alerting you to price fluctuations, allowing you to better compare prices across multiple platforms.
  3. Scarcity Tactics"Only 3 items left in stock!" or "Hurry, sale ends in 10 minutes!" are typical phrases designed to create a false sense of urgency. This tactic triggers impulsive buying behaviour, leading consumers to purchase an item in fear of missing out, even if they don’t really need it.
  4. How to avoid this: Before rushing into a purchase, take a moment to assess whether you truly need the item. Additionally, ensure that the discounts are real and not artificially inflated using repricing techniques to manipulate perceived savings.
  5. Hidden SubscriptionsSome retailers use dark patterns by tricking customers into signing up for subscription services or memberships during checkout. These can be buried in the terms and conditions or disguised as “free trials,” often leading to unwanted charges after the promotional period ends.
  6. How to avoid this: Always check for pre-checked boxes or subscription offers when you’re finalising your purchase. Make sure you fully understand any recurring charges tied to your Black Friday deals.
  7. Overcomplicated Return PoliciesMany retailers use complex or confusing return policies to discourage customers from returning unwanted items. On Black Friday, this can lead to customers purchasing items in haste, only to regret their decision once they discover the difficulty of returning the item.
  8. How to avoid this: Always review return policies before purchasing. Some retailers may try to obscure this information, but having clear knowledge of the return process will prevent any unpleasant surprises.
  9. Misleading ComparisonsSome e-commerce platforms use repricing software to alter the pricing in real time, showing customers "sale prices" that may not actually be any cheaper than normal. For example, a repricer might inflate the original price, only to apply a small discount to make it seem like a huge deal.
  10. How to avoid this: Use reliable tools like price trackers or repricing software to compare real-time prices across different platforms. Many software solutions provide historical data to ensure that you are getting the best deal without falling for deceptive tricks.

How Repricing Software Helps You Avoid Dark Patterns

Repricing software can be a powerful tool to avoid falling victim to dark patterns during Black Friday sales. By constantly tracking price changes across various platforms, these tools help you stay informed about price fluctuations in real time. This allows you to make smarter purchasing decisions and avoid common dark pattern tactics like bait-and-switch pricing.

Moreover, with repricing tools, you can also:

  • Track real prices: Instead of relying on misleading promotional prices, repricing software helps you view actual prices and discounts, giving you a clear picture of the value of the items you’re considering.
  • Set up alerts: Repricing tools can notify you when prices drop or when a product is about to sell out, ensuring you’re making informed decisions rather than succumbing to false urgency.
  • Compare prices across platforms: Many repricing software solutions allow you to compare prices from various sellers or marketplaces, which can help you find the best deal without falling for the illusion of discounts.

Conclusion: Protect Yourself from Dark Patterns

Black Friday is a great opportunity to score deals, but it’s essential to be aware of the dark patterns that can manipulate your purchasing decisions. By being mindful of common tricks like bait-and-switch pricing, false urgency, and hidden costs, you can avoid making regretful purchases. Using tools like repricing software can empower you to make smarter, more informed decisions while ensuring you don’t fall prey to manipulative tactics.

This holiday season, take control of your shopping experience and be vigilant about spotting dark patterns. Stay smart, use repricing tools, and enjoy the savings without the trickery.

If you have any questions about our blog posts, our repricing software, or our consulting solutions, feel free to contact us at:
Email: support@metaprice.de
Phone: +44 20 45864545
WhatsApp: +44 7587 320494

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